Frequently Asked Questions

  • Yes—everything is made with gentle, natural ingredients and created with sensitive skin in mind. Our products were originally developed to help our own family, so we understand how important it is to keep things simple and soothing.

  • We focus on natural butters, oils, and skin-loving ingredients you can feel good about. No unnecessary additives—just what your skin actually needs to stay soft, hydrated, and balanced.

  • Our formulas are made to be gentle, but every child’s skin is different. We recommend doing a small patch test first to make sure it’s a good fit.

  • Start with your skin’s needs—whether that’s dryness, irritation, or daily care. If you’re unsure, our soaps and body butters are a great place to begin, or you can create your own custom formula tailored just for you.

  • Because our products are made with natural ingredients and without heavy preservatives, we recommend using them within a few months of purchase for the best experience.

  • Yes! We offer shipping so you can enjoy our products wherever you are. Local pickup may also be available depending on your location—perfect for our Mill Basin community. Once your order is placed, you’ll receive details on delivery or pickup options.

  • Every product is handmade in small batches with care and attention. That means quality over quantity—always.

  • Due to the nature of our products, we’re unable to accept returns. However, if there’s an issue with your order, please reach out—we’re always happy to help make things right.

  • We do! You can create your own soap or body butter tailored to your skin’s needs. It’s a more personalized experience designed just for you.

  • A membership option is available that will make it easier to keep your favorites stocked, with added perks for our community. Tune in—you won’t want to miss it.